Can you have more than two destinations configured for Inbound Rules?

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In 3CX, inbound rules play a critical role in directing incoming calls to the correct destinations, such as extensions or voicemail. The platform is designed with certain limitations to ensure optimal performance and usability.

The reason the correct answer states that the maximum is two destinations is because, in standard practice, 3CX restricts the number of simultaneous destinations that can be configured for inbound calls to two. This limitation helps streamline the call handling process and prevents confusion that could arise from having too many routing options.

The configuration is intended to maintain clarity in call flow management, ensuring that users can easily set up how incoming calls are distributed without overcomplicating the routing system. Therefore, if a user needs to handle calls in a way that directs them beyond the two specified destinations, they would need to adopt alternative approaches or configurations, such as using additional rules or creating a more complex calling structure involving groups or queues. This makes option two, which states that the maximum is two, the correct response in the context of standard inbound rules configuration within 3CX.

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