How do Digital Receptionists hunt for extensions?

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Digital Receptionists utilize a "Call By Name" feature, which allows users to enter the first three letters of a person's surname to locate and connect with the appropriate extension. This method streamlines the call routing process by enabling callers to quickly search for someone without needing to know their full extension number. It enhances user experience by making it easier to identify and reach the desired contact.

The other options, while they may seem viable for connecting calls, do not accurately represent how Digital Receptionists operate in this context. Dialing the extension number relies on knowing the exact number, which is not as user-friendly. Voice recognition may be used in some systems but is not specifically how Digital Receptionists in this context operate. Finally, selecting from a menu involves navigating through predefined options rather than actively searching for a specific individual by name, which is less efficient for immediate access.

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