In which area of 3CX can users find built-in reporting tools?

Users can find built-in reporting tools in the Management Console. This is the administrative interface of 3CX where system administrators can configure and manage various aspects of the phone system. The Management Console provides comprehensive access to call statistics, user activity, and other vital metrics that are crucial for monitoring the performance of the system.

The reporting tools available allow admins to generate detailed reports based on call logs, user activity, and other relevant data. These reports enable businesses to analyze their communication patterns, improve efficiency, and make data-driven decisions regarding their telecommunications strategy.

While call logs do contain valuable information about individual calls, they do not provide the broader reporting capabilities that the Management Console offers. Additionally, the support forums serve as a community resource for troubleshooting and advice, and voicemail settings are typically focused on individual user preferences rather than system-wide reporting.