The number of Polling Strategies for Queues is determined by what factor?

The number of polling strategies for queues in 3CX is determined primarily by the license key activated in the system. The license key dictates the capabilities and limitations of your 3CX installation, including the number of concurrent calls, the number of queues you can set up, and specific features available to you. As such, the ability to use different polling strategies is inherently linked to the licensing model, which defines the level of service and functionality that can be utilized within the 3CX system.

Other factors such as department size, the location of the server, and the number of agents might influence the operational aspects of a call center but do not specifically set the number or types of polling strategies available in the 3CX framework. Therefore, understanding the capabilities defined by the license key is crucial for effective management of call queues and implementing appropriate polling strategies based on business needs.