What is the minimum license key level required to utilize Queues within 3CX?

Utilizing Queues within 3CX requires a minimum of the Standard Edition license key. This edition provides essential features for business environments, including the ability to implement call queues, which are vital for managing incoming calls efficiently. Call queues allow multiple callers to be directed to a specific group of agents, improving customer service and operational efficiency. The availability of queues is not included in the Free Edition, which offers a limited feature set suitable for very basic telephony needs. Higher levels, such as Professional and Enterprise Editions, offer additional advanced functionalities, but the Standard Edition is the first level that specifically enables users to take advantage of call queues.